With over 25 years of experience and a commitment to excellence, Kathy May-Martin, Owner and Principal Broker of Coldwell Banker Jim Henry & Associates, guarantees unparalleled expertise and service.
Whether you’re a first-time buyer or selling a family estate, Kathy’s adept negotiation skills ensure a smooth journey to the closing table. Dedicated to staying ahead of the curve, she leverages cutting-edge technology and worldwide web marketing techniques to provide clients with up-to-the-minute property information.
As a full-time realtor, Kathy prioritizes customer satisfaction, ensuring that every call and email is promptly addressed. Her passion for real estate is matched only by her dedication to making her clients’ dreams a reality.
Beyond her professional achievements, Kathy takes pride in her role as a mother and grandmother. With two daughters, Taelor and Victoria, and two grandsons, Bodhi and Cooper, she cherishes spending quality time with her family.
A Journey of Continue Learning and Growth
Kathy embarked on her journey in real estate during an exciting yet challenging time in her life. In 1992, while expecting a child and settling into a new town, she joined Coldwell Banker Jim Henry & Associates in Kingston, TN, with a steadfast determination to thrive in her new career. Over the next six years, Kathy’s dedication and hard work paid off, catching the attention of the owner, Jim Henry himself. Recognizing her potential, Jim Henry offered Kathy the prestigious role of managing broker, overseeing a team dedicated to serving clients in the vibrant west Knoxville area. Kathy attributes much of her success to the invaluable support and expertise of her office staff, assistants, and marketing teams, whose unwavering dedication has been instrumental in her achievements throughout her career.
Joining the Coldwell Banker Organization was a strategic decision driven by Kathy’s vision to align herself with a trusted name both locally and globally. She values the network of trusted associates and the innovative technology and tools offered by Coldwell Banker, recognizing the importance of adaptability in an ever-changing industry.
Whether you’re buying or selling, Kathy and her team at Coldwell Banker Jim Henry & Associates are dedicated to exceeding your expectations and making your real estate journey a seamless and rewarding experience.
The Firm
As a prominent entity in the real estate sector, Coldwell Banker remains steadfast in its commitment to delivering exceptional service throughout every phase of the real estate process. With a legacy spanning over 50 years, Coldwell Banker Jim Henry & Associates has been instrumental in serving the communities of East Tennessee and beyond. The firm’s dedication to excellence is evident in its culture, which fosters a dynamic and supportive environment for all its associates.
Coldwell Banker prioritizes equipping its team members with the necessary resources to excel in the competitive real estate industry. This includes providing around-the-clock support and comprehensive training programs aimed at empowering associates to navigate the complexities of the market effectively. By investing in the professional development of its agents, Coldwell Banker ensures that they are well-prepared to meet the diverse needs of their clients and uphold the firm’s reputation for excellence.
Being in Leadership Position
In her role as Principal Broker and Owner of Coldwell Banker, Kathy shoulders the responsibility of cultivating a highly knowledgeable support team. Delegating all business matters to this team ensures that associates can maintain their focus on fulfilling customer needs. Constantly on the lookout for new and improved ways to serve clients, Kathy implements necessary changes, which have become a constant in the dynamic real estate industry.
Her primary area of focus is customer satisfaction. Kathy is dedicated to producing the best and most knowledgeable agents, aiming to simplify the real estate process from the initial stages to closing. Her ultimate goal is to ensure that customers not only refer family and friends but also return for all their real estate needs, time after time.
Keeping Commitment
According to Kathy, fostering lasting client relationships in this business and making homeownership dreams a reality are key goals. Additionally, mentoring agents to achieve their career goals and inspiring them to have a career with purpose are crucial aspects. As for improvements in the real estate industry, Kathy believes in the need for more required training for agents across the industry. She also advocates for more affordable housing options for all walks of life, including homeownership and transitional housing. Moreover, Kathy emphasizes the necessity for more financing options for fixed income and lower income customers.
As Coldwell Banker Jim Henry & Associates celebrates its 50th year, Kathy’s team continues their commitment to giving back through the sponsorship of organizations and community events. She emphasizes their strong investment in the community where they live and work, considering their fifty years in business a testament to their hard work and dedication to the communities they serve.
Leading by Values
Guided by her steadfast motto, “I guarantee my personal best,” Kathy has adeptly managed various facets of her office, including training, hiring agents, overseeing operations, and spearheading marketing initiatives. Under her leadership, the office has grown exponentially, expanding from just four agents to a team of thirty-three, while also assimilating several companies along the way. Additionally, Kathy has played a pivotal role in revitalizing the office’s magazine, transforming it from near-extinction to the go-to real estate source for the area—all while managing her own thriving real estate business.
Kathy attributes the remarkable growth of her office to consistency, hard work, and a keen ability to anticipate and navigate change. She emphasizes the importance of embracing change and continuously seeking better ways to serve clients. In the dynamic realm of real estate, Kathy’s office distinguishes itself by simplifying the buying and selling process and providing comprehensive training to its agents. This commitment to innovation and evolution is integral to the office’s success, as Kathy aptly notes, “Our office is ever evolving, and if we’re not changing and evolving, we’re dying. That is what makes us successful.”
Advice for Novices
Kathy’s advice carries the weight of her own experiences and successes in the real estate industry. She knows that setting realistic expectations from the outset is crucial for long-term achievement. By having a clear vision and a well-structured plan, individuals embarking on their careers can navigate challenges more effectively and stay focused on their goals.
Kathy shares the importance of perseverance and dedication. Success, she believes, is not a quick fix but rather the result of consistent effort and dedication over time. By investing in oneself and one’s career journey, individuals can gradually build the skills, knowledge, and network necessary to thrive in the real estate industry.
Central to Kathy’s philosophy is the idea of treating customers with the same care and respect as family members. Building strong relationships based on honesty, integrity, and genuine concern for clients’ needs fosters trust and loyalty, essential elements for long-term success in real estate.
Also, Kathy underscores the need for adaptability and forward-thinking. In an industry as dynamic and ever-changing as real estate, being stuck in outdated practices can hinder progress. Instead, embracing change, staying informed about emerging trends and technologies, and being open to new strategies are vital for staying ahead of the curve.
Future Outlook
Kathy’s perspective on the future of work emphasizes the importance of maintaining a physical office space for employees. While remote work has become more prevalent, she believes that there are unique benefits to having associates consistently present in the office environment.
According to Kathy, being in the office fosters greater engagement and productivity among associates. Those who regularly attend the office have a better understanding of market dynamics and industry changes, allowing them to stay informed and agile in their work. Additionally, the spontaneous interactions that occur in shared spaces like the water fountain or coffee bar are invaluable for sparking creativity, encouraging teamwork, and generating innovative ideas.
For Kathy, the office serves as more than just a place to work—it’s a hub for collaboration, communication, and camaraderie. By facilitating face-to-face interactions and fostering a sense of community, the office environment contributes to the company’s culture and reinforces its values.
Insights on Women Empowerment in Real Estate
Kathy firmly believes that the real estate industry offers ample opportunities for women to thrive and take on leadership roles. She sees the field as open to individuals from all backgrounds who are passionate about serving customer needs and committed to the hard work required for success.
For Kathy, the key to success in real estate, as in any industry, is to pay it forward and invest in the communities where you live and work. By prioritizing community engagement and fostering positive relationships, individuals can create a ripple effect of goodwill that ultimately benefits both themselves and those around them.
Above all, Kathy emphasizes the importance of loving what you do and treating people with respect and integrity. She believes that by staying true to these principles, individuals can achieve success and fulfillment in their careers, regardless of gender or background.
LinkedIn: https://www.linkedin.com/in/kathymmartin/
Facebook: https://www.facebook.com/KathyMayMartinRealtor/
Instagram: https://www.instagram.com/kathymaymartinrealestate/
YouTube: https://www.youtube.com/channel/UCaRbSlAqYr0TID_TpkFHG-Q
Twitter: https://twitter.com/kathymaymartin
